1.1 Delivery can only be made to the Republic of Ireland. All goods must be signed for by an adult of 18 years or over on delivery.
1.2 Delivery charges are included in the prices stated in the catalogue.
1.3 Risk of loss and damage of products passes to you on the date when the products are delivered to you.
1.4 If, on receipt of a delivery, the contents are damaged, please contact our customer service team within 48 hours with pictures and we will advise you on what to do.
1.5 Deliveries commence in November and all products will be delivered to you in time for Christmas, subject to full payment being received. If payments are not made in full by the 1st November we may be forced to re-schedule your delivery. In this unfortunate event you will incur late delivery charges up to €50, or €5 per item, whichever is greater.
1.6 Delivery of alcohol can only be made to and signed for by persons over the age of 18. Proof of age may be requested on delivery of alcohol.
1.7 If required, delivery may be arranged directly to customers and will incur an additional charge. Minimum €10 charge per item.
1.8 An agent must deliver to all good to customers within 7 days. Customers are then encouraged to check all goods received in a timely fashion. Theythen have a maximum of 14 days to report a damage.
2.1 We want you to be totally satisfied with your purchases. If, for any reason, you are unhappy, returns will only be accepted if the item is returned to us, unused, unopened, in its original packaging, within 7 days of receipt of your order. After this time returns will not be accepted.
2.2 Certain items are excluded from this condition, as follows. Personalised items, hampers, earrings, all alcohol, electrical products once installed, personal care products once opened, unsealed cosmetics and fragrances, furniture, and home fitness products once assembled.
2.3 Any items which are damaged upon arrival must be notified to us within 48 hours of delivery by contacting our customer care team. A pictureneeds to be submitted to the Customer Services team on noticing the damage.
2.4 When returning products, please complete a Product Return Authorisation Form (available from our customer service team) and send it with theproduct (including all parts) to Unique Hampers & Gifts Ltd., McKee Avenue, Finglas, Dublin 11. Please use registered post when returning jewellery or items above €130 in value. We accept no responsibility for items returned to us without correct paperwork.
2.5 When returning goods to us by post, please retain you receipt as proof of postage in the event of us not receiving the returned items.
2.6 We do reserve the right to send goods back to you if they are not as new, not in the original packaging, have been partly assembled, or havebeen damaged by you or your customer. A charge of €20 will be applied to your account to cover the handling and postage costs we incur.
2.7 All returns will effect your commission/discount payment.